Terms & Conditions

Acceptance of terms

By accessing this website or purchasing any of our programs, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this site.

This website is operated by Caaren Abbott, trading as Reclaim Heal Thrive, based in the Netherlands, EU.

Our services

We offer educational programs, guided self-reflection experiences, and 1:1 sessions. Our current offerings include:

• The Rootprint™ Course — 12-week signature program
• The Symptom Shortcut — 5-day guided experience
• 5 Laws Simple & Sweet — foundational course
• 1:1 Sessions — individual coaching sessions
• Root Insight Assistant — free AI reflection tool

All programs are educational in nature. They are not a substitute for medical, psychological, or therapeutic treatment. See our Educational Disclaimer below.

Purchases & payments

All prices are displayed in Euros (€) unless otherwise stated. Payments are processed securely through Stripe. We do not store your card details.

• Payment is due in full at the time of purchase
• Instalment plans, where offered, will be clearly stated at checkout
• You will receive a confirmation email once payment is complete
• Access to digital programs is granted immediately upon successful payment

Refunds

Due to the digital nature of our programs, all sales are generally final. However, we handle each situation with care.

• Refund requests made within 14 days of purchase may be considered where program content has not been accessed
• 1:1 sessions cancelled with less than 24 hours' notice are non-refundable
• We do not offer refunds based on personal results or outcomes

To request a refund, email [email protected] with your order details. See our full Refund Policy for more information.

Intellectual property

All content on this website — including but not limited to text, videos, course materials, graphics, the Rootprint™ Method, and the brand name Reclaim Heal Thrive — is the intellectual property of Caaren Abbott and is protected under applicable copyright and trademark law.

• You may not copy, reproduce, distribute, or resell any content without prior written permission
• Program materials are for personal use only
• Sharing login credentials or course access is strictly prohibited

Educational disclaimer

Everything offered through Reclaim Heal Thrive is educational only. Caaren Abbott is not a medical doctor, psychologist, therapist, or licensed healthcare provider.

• Our programs do not diagnose, treat, or cure any physical or mental health condition
• Nothing on this website constitutes medical or psychological advice
• Results are not guaranteed and will vary between individuals
• Always consult a qualified professional for medical concerns

Limitation of liability

To the fullest extent permitted by law, Caaren Abbott and Reclaim Heal Thrive shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or our programs.

All content is provided "as is" without warranty of any kind. We make no guarantees regarding the accuracy, completeness, or suitability of any information provided.

Your conduct

By using our website and programs, you agree to:

• Use all content for personal, non-commercial purposes only
• Treat all community spaces and coaching interactions with respect
• Not share, resell, or distribute program materials to others
• Not misrepresent our content or your affiliation with Reclaim Heal Thrive

We reserve the right to revoke access without refund if these terms are breached.

Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our site, you consent to the data practices described there.

We are GDPR compliant. Data controller: Caaren Abbott, Netherlands, EU.

Changes to these terms

We may update these Terms & Conditions from time to time. When we do, the "Last updated" date above will be revised. Continued use of our website after any changes constitutes your acceptance of the updated terms.

Contact

Questions about these terms? We're happy to help.

Reclaim Heal Thrive · Caaren Abbott
Netherlands, European Union
[email protected]